Returns & Refunds policy

Effective date: 09/01/2026

We want you to be satisfied with your purchase. This Returns & Refunds Policy explains when we accept returns and how to request a replacement or refund.

Eligible returns

You may request a return within 14 calendar days of receiving your order if:

  • Your item arrived damaged or defective; or

  • You received the wrong item.

To qualify, the item must be returned in the condition in which it was received, with any included accessories, packaging, and order information where reasonably available.

Items that are not eligible

We may decline a return when the item:

  • Was damaged after delivery through misuse, an accident, improper care, or normal wear and tear;

  • Has been altered, modified, or repaired without our approval; or

  • Is returned after the 14-day return period, unless applicable consumer law requires otherwise.

Nothing in this policy limits any mandatory rights you may have under applicable consumer-protection law.

How to request a return

Contact us within 14 days of delivery using our contact form: Contact | Arizona Worn EDC.

Please include:

  • Your name and order number;

  • A description of the problem;

  • Whether you received a damaged/defective item or the wrong item; and

  • Clear photographs of the item and packaging, when relevant.

We will review your request and provide return instructions if a return is needed. Please do not send an item back before receiving instructions from us.

Return shipping

If we confirm that the item was damaged, defective, or incorrect, we will provide the appropriate return-shipping instructions and cover reasonable return-shipping costs where required by applicable law or agreed with you in advance.

We are not responsible for items returned without prior approval or sent to an incorrect address.

Refunds and replacements

After we receive and inspect the returned item, we will notify you whether your request has been approved.

Depending on availability and your preference, we may provide:

  • A replacement for the damaged, defective, or incorrect item; or

  • A refund for the eligible item.

Approved refunds will be issued to the original payment method. Refunds are processed within [insert timeframe, for example 5–10 business days] after approval. Your bank or payment provider may require additional time to display the refund.

Unless applicable law requires otherwise, original shipping charges are refundable only when the return is due to our error or an item arrived damaged or defective.

If your order arrives damaged

Please contact us as soon as possible after delivery and include photographs of the package and item. This helps us investigate the issue and arrange the fastest available solution.

Changes to this policy

We may update this policy from time to time. The version posted on this page will apply to orders placed after its effective date, unless applicable law requires otherwise.

Contact us

For return or refund requests, use our contact form: Contact | Arizona Worn EDC.

For other questions, contact us at: arizonawornedc@gmail.com.